Last updated: 17 May 2026

1. Introduction
Welcome to Found Health ("Company", "we", "our", or "us"). These Terms and Conditions govern your use of our website located at www.foundhealth.co.uk (the "Website") and the services we provide. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

 

2. About Us
Found Health is a clinical navigation and patient advocacy membership business registered in England and Wales. Our registered address is 1, 74a Lower Richmond Road, London, England, SW15 1LL. Company registration number: 17040332

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3. Use of Our Website
You may use our Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates applicable local, national, or international law or regulation.

• Transmit any unsolicited or unauthorised advertising or promotional material.

• Attempt to gain unauthorised access to any part of our Website or its related systems.

• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website.

• Introduce viruses, trojans, worms, or other malicious or harmful material.

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4. Our Services
We provide premium clinical navigation and patient advocacy membership services to clients in the UK and elsewhere. All services are subject to a separate service agreement or membership terms, which shall take precedence over these Terms where there is any conflict.

5. Enquiries and Contact Forms
When you submit an enquiry via our contact form, you provide us with your first name, last name, phone number and email address, along with any message you choose to include. We use this information solely to respond to your enquiry. We will not use your contact details for any other purpose without your consent.

6. Intellectual Property
All content on this Website — including text, graphics, logos, images, and software — is the property of Found Health or its content suppliers and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Disclaimer of Warranties
Our Website is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability
To the fullest extent permitted by law, Found Health shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the Website. Our total liability to you shall not exceed the greater of £100 or the amount paid by you to us in the three months preceding the event giving rise to the claim.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by English law.

9. Third-Party Links
Our Website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

10. Marketing Communications
If you opt in to receive our newsletter or marketing emails, you consent to us sending you information about our services and updates. You may unsubscribe at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

11. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to These Terms
We reserve the right to update these Terms at any time. We will notify you of significant changes by posting the new Terms on this page with an updated date. Your continued use of the Website after any changes constitutes acceptance of the new Terms.

13. Contact Us
If you have any questions about these Terms, please contact us at:
Found Health
1, 74a Lower Richmond Road, London, England, SW15 1LL
Email: hello@foundhealth.co.uk
Phone: 075 1173 2847