Effective Date: 15 May 2026
Last Updated: 15 May 2026

1. Who We Are

This website is operated by Found Health (“we”, “us”, “our”).
We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
 
Registered Address: 1, 74a Lower Richmond Road, London, England, SW15 1LL
Company Number: 17040332
Email: hello@foundhealth.co.uk
Telephone: 075 1173 2847

If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.

2. The Personal Data We Collect

We may collect and process the following personal data when you complete a form or contact us through our website:

• Full name

• Email address

• Telephone number

• Company name (if applicable)

• Any information you include in your message

​
We may also automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Website usage data (via cookies)
   

3. How We Collect Your Data

We collect personal data:

• When you fill in a contact form

• When you email or call us

• When you subscribe to updates (if applicable)

• Through cookies and analytics tools
   

4. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate Interests

• To respond to your enquiries and manage our business operations.

• Consent

• Where you opt in to receive marketing communications.

• You may withdraw your consent at any time by contacting us or clicking “unsubscribe” in any marketing email.

• Legal Obligation

​
Where we are required to retain or disclose data to comply with UK law.

5. How We Use Your Personal Data

We use your data to:

• Respond to your enquiries

• Provide requested information or services

• Send marketing communications (where consent has been given)

• Improve our website and customer experience

• Comply with legal requirements

​
We do not sell your personal data.
​
6. Sharing Your Personal Data

We may share your personal data with:

• IT and website service providers

• Email and CRM service providers

• Professional advisers (e.g., legal or accounting)

• Regulatory authorities where legally required

​
All third parties are required to respect the security of your personal data and treat it in accordance with the law.

7. International Transfers

If we transfer your personal data outside the United Kingdom, we ensure a similar degree of protection is afforded by implementing appropriate safeguards such as:

• UK-approved Standard Contractual Clauses

• Transfers to countries deemed adequate by the UK Government

​
8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, use, alteration, or disclosure.
​
9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
Typically:

• Enquiry data is retained for up to [insert time period, e.g., 12–24 months] unless a business relationship is established.

​
10. Your Legal Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request erasure (“right to be forgotten”)

• Object to processing

• Request restriction of processing

• Request transfer of your data (data portability)

• Withdraw consent at any time

​
To exercise any of these rights, please contact us.
​
11. Complaints

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner's Office (ICO)
Website: https://www.ico.org.uk
Helpline: 0303 123 1113
We would, however, appreciate the opportunity to address your concerns before you approach the ICO.
​
12. Cookies

Our website uses cookies to improve functionality and analyse website traffic.
Where required, we obtain your consent before placing non-essential cookies on your device. You can manage your cookie preferences through your browser settings.
​
13. Changes to This Policy
​
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.